Aircraft Refuelling

Client Overview

Aircraft refuelling is a critical and potentially hazardous process that requires utmost attention to safety. The client, an aviation company, faced challenges in efficiently training their personnel on safe aircraft refuelling practices. While they had a skilled workforce, they lacked practical training and struggled with identifying potential safety hazards.


The aviation client encountered several challenges in their refuelling training program, including:

  • Limited practical training: The refuelling safety training was predominantly theory or computer-based, lacking hands-on practical experience.

  • Inadequate practical knowledge: Despite having theoretical knowledge, the crew had little to no practical exposure to handling airport equipment and aircraft.

  • Safety hazard recognition: Trained personnel struggled to identify potential safety hazards in real-life situations, even after receiving safety training.

  • Potential financial losses: Mishandling of equipment or aircraft could result in costly repairs, leading to financial setbacks for the company.

  • Health and safety risks: Inadequate training posed risks to the physical and mental well-being of workers, as well as to public safety.

  • Performance and efficiency issues: Poorly trained personnel affected performance, leading to delayed flights and disruptions in air traffic worldwide.


Aircraft Refuelling, with support from Velkro Innovation, implemented pragmatic AR solutions by offering the following:

  • Custom White Label Solution: Developed AR-ready apps that were customized and branded for businesses, providing them with a ready-to-use platform.

  • End-to-End Development: Supported AR implementation on all platforms, ensuring compatibility and accessibility across devices.

  • Content Customization: Adapted AR experiences to align with the unique branding and objectives of each client.


To address these challenges, Rwizen's engineers collaborated to develop a Virtual Reality (VR) based training solution for aircraft refuelling. The solution involved the following key steps:

  • Development of a VR-based training program: Rwizen leveraged immersive VR technology to bridge the gap between theoretical learning and practical experience.

  • Accessibility and flexibility: VR training modules were made available in classrooms, airports, and even at workers' homes, enabling convenient and widespread access to refuelling training.

  • Comprehensive safety education: The VR tool provided step-by-step guidance on handling fuel and equipment, practicing safe techniques, and taking essential precautions to ensure maximum safety and prevent accidents.

  • Time and resource savings: The VR-based training program significantly reduced training time and expenses while ensuring effective knowledge transfer to multiple participants.


The implementation of Rwizen's VR-based training solution proved to be a highly effective method for educating personnel on proper aircraft refuelling procedures. Analytical findings demonstrated that VR training outperformed both theoretical and computer-based methods. By enabling a realistic and immersive learning experience, the VR solution empowered workers to perform better and enhanced overall safety standards.

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Frequently Asked Questions

At Velkro Innovation Pvt Ltd, we cater to a wide range of industries including but not limited to healthcare, education, e-commerce, gaming, and entertainment. Our versatile expertise allows us to tailor solutions to meet the unique needs of various sectors.

Artificial Intelligence (AI) can bring numerous benefits to your business. It enables the automation of processes, improves efficiency, enhances customer experiences, provides data-driven insights, and enables predictive analytics for smarter decision-making. Our AI solutions can be customized to address your specific business goals and challenges.

Absolutely! Our team specializes in developing custom Apple Vision Pro apps tailored to your requirements. Whether it's leveraging augmented reality (AR), object recognition, or image analysis, we have the expertise to create immersive and intelligent applications that harness the power of Apple Vision Pro.

Yes, we offer comprehensive support and maintenance services to ensure the smooth operation of your solutions. Our team is dedicated to providing timely updates, bug fixes, and technical assistance, allowing you to focus on your core business while we take care of the technical aspects.

Getting started is easy! Simply reach out to our team through the contact information provided on our website, and we'll be happy to discuss your requirements, provide consultations, and guide you through the process of leveraging our innovative solutions for your business needs.

Absolutely. Our expertise lies in seamlessly integrating AI capabilities with existing systems. We can work with your current infrastructure and technologies to leverage AI for process optimization, automation, predictive analytics, and more, without disrupting your operations.

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